I used to help on a online game server. After some changes the latest admins got that splendid idea that "we are the ones running the place, so if you don't like what we do the exit is right there".
Oh, how great it worked! No need for public relationship, no need to discuss, no need to tell others what you were doing...
Problem is, the server shut down about 6 months after. A server that had less than 10 players playing on peak hours can as well as die.